Returns & Exchanges

We want you to be completely satisfied with your Vanda Novak purchase, which is why we offer a 14-day return window for all unworn items in their original packaging. Our goal is to ensure a seamless experience while you find the perfect pair of luxury shoes or accessories.

Return Process

• 1.
  Initiate Your Return

  Log in to your account or visit our returns portal to select the items you wish to send back and receive your return authorization.

• 2.
  Pack the Items

  Place the unused products in their original Vanda Novak box, ensuring all protective materials and tags are intact to prevent damage during transit.

• 3.
  Ship the Package

  Attach the provided prepaid shipping label to your parcel and drop it off at the nearest authorized courier point.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.